At Qetello.net, we prioritize the security of our customers' payment information. This payment security policy outlines the measures we take to protect your payment data and ensure a safe shopping experience.

1. Secure Payment Methods
   We offer several secure payment options to make your shopping experience safe and easy. Our payment methods include:

   • Credit and debit cards (Visa, MasterCard, Maestro, Unionpay and American Express)
   • Payment services (Klarna, Apple Pay, Google Pay, Shop, and PayPal)

   All payment providers we work with meet strict security requirements to protect your payment information and ensure a secure transaction.

2. Encryption and Data Protection
   To safeguard your payment information, we use SSL encryption (Secure Socket Layer) on our website. This means that all information you send to us, including payment details, is encrypted and protected against unauthorized access during transmission.

   We do not store your card information on our servers. All payment data is managed by our payment service providers, who are PCI-DSS certified (Payment Card Industry Data Security Standard). This means they adhere to the industry's highest security standards for handling card information.

3. Fraud Protection
   To prevent fraud and irregularities, we use security tools and automated monitoring systems that detect suspicious transactions. If necessary, we may contact you to confirm your identity and ensure the payment is legitimate.

   If we detect suspicious activity, we may block the payment and reach out to you to verify the transaction.
   We reserve the right to cancel an order if we suspect fraud, with a full refund to the customer.

4. User Responsibility
   As a customer, you are responsible for taking appropriate measures to protect your payment information. We recommend that you:

   • Use a strong and unique password for your account with us.
   • Never share your payment information with anyone else.
   • Keep your computer, tablet, or mobile device updated with the latest security updates and antivirus protection.

5. Right to Refuse Payments
   Qetello.net reserves the right to decline or reject a payment if we detect suspicious activity, insufficient payment details, or other security risks. In the event of a refused payment, we will contact you to inform you of the issue and offer alternative payment options.

6. Contact Us for Payment Issues
   If you experience any problems with your payment or suspect that your payment information has been misused, please contact us immediately using the contact information below.

Contact Information
If you have questions about our payment security policy or need assistance with your payment, please reach out to us:

• Email: info@qetello.net
• Address: AJK Group AB, Bjerevägen 1, 30564 Gullbrandstorp, Sweden
• Support Hours: Monday - Friday, 08:00 - 16:00

This payment security policy applies to all purchases made on Qetello.net and is designed to ensure a secure and safe payment experience for our customers.