At Qetello.net, we strive to provide our customers with a clear, accurate, and comprehensive view of our products and prices. This policy outlines how we present product information and pricing, as well as the steps we take to ensure this information is correct and up-to-date.

1. Product Information
   To help you make informed purchasing decisions, we provide detailed information on all products available on our website. We regularly update product information to ensure you have access to current and relevant details.

   • Product Description: Each product has a detailed description covering its uses, features, and potential benefits.
   • Specifications: We provide technical specifications, including dimensions, materials, and weight, where relevant, to give you a complete picture of the product.
   • Images: Products are shown with high-quality images to illustrate their appearance. In some cases, images may be example images and may differ slightly from the final product.
   • Availability: We clearly indicate if a product is in stock, a custom order, or subject to delivery times. This information is updated regularly to minimize any misunderstandings.

2. Pricing Information
   We make every effort to provide accurate and clear pricing. All prices on Qetello.net are listed in Euros (EUR) and include VAT.

   • Displayed Prices: Prices shown on our website include applicable VAT and are in EUR. The prices are those applicable at the time of purchase, and any discounts or reductions applied after the time of purchase do not affect the current order.
   • Promotions and Discounts: We offer regular promotions and discounts. Each offer comes with clear terms regarding validity, applicable products, and any limitations. Discounts are only valid during the promotion period and cannot be applied retroactively.
   • Prices for Special Orders: For certain custom orders or products made according to the customer’s specifications, pricing may vary depending on unique requirements. We provide the customer with an exact price quote before the purchase is confirmed.

3. Price Changes and Corrections
   Qetello.net reserves the right to change product prices without prior notice. Price changes apply only to new orders and do not affect previously completed purchases.

   • Incorrect Pricing: If a product is incorrectly priced due to technical issues or human error, we reserve the right to cancel the order and inform you of the incorrect price. You will be offered the option to purchase the product at the correct price or to cancel the order entirely at no cost.

4. Product Suitability and Usage
   We recommend that all customers carefully review product descriptions and specifications to ensure the product meets their needs. If you have questions or need additional information about a product, please contact our customer service. Our support team is ready to help and advise on product use.

5. Disclaimer for Product Variations
   We do our best to ensure that product images on our website accurately reflect the appearance of the products. However, certain products may vary slightly in color, size, or material due to factors like lighting during photography, screen settings, or manufacturing processes. Minor variations do not affect the functionality of the product and are therefore not grounds for returns or complaints.

6. Customer Service and Product Inquiries
   If you have questions about a product's specifications, function, or usage, you are always welcome to contact our customer service. We are here to help you make informed decisions and answer questions about our products.

7. Contact Information
   For questions regarding our product and pricing information policy, or if you need assistance with a specific product, please contact us:

   • Email: info@qetello.net
   • Address: AJK Group AB, Bjerevägen 1, 30564 Gullbrandstorp, Sweden
   • Support Hours: Monday - Friday, 08:00 - 16:00

This product and pricing information policy is designed to provide you, as our customer, with a transparent and reliable experience on Qetello.net. By shopping with us, you accept the terms of this policy.