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RETURN / EXCHANGE

Return: Complete the form below and tell us that you wish to return your order + the reason for your return.

Exchange: Complete the form below and tell us that you wish to exchange your order + which item you wish to exchange to.

We offer 14 days return/exchange. We are extending the period for gifts so that it applies from the day the gift is given :) - Christmas gifts can be exchanged until 14 days after the 24th December.

Please note that it can take 7-9 working days from sending the return package until it has been received and processed. Refunds can take 3-10 banking days depending on the bank and payment method.

Make sure that the returned order is packed exactly as it were received. (We do not make a refund on the order if, for example, we receive sunglasses without the original case)

0% SPAM. 100% QETELLO.

WE LOVE A CLEAN MAIL INBOX, SO WE ONLY SEND OUR SUBSCRIBERS IMPORTANT THINGS: PROMOTIONS YOU CAN'T MISS OR NEWS THAT WILL BLOW YOUR MIND

Consult our privacy policy for more information on how we obtain and process information.

EXPRESS SHIPPING OPTION
FREE WORLDWIDE SHIPPING
14 DAY RETURN POLICY (FAQ)
100% SECURE PAYMENT
2 YEARS WARRANTY
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